Customer Service Administrator

CUSTOMER SERVICE ADMINISTRATOR TEMPORARY TO PERMANENT MONDAY FRIDAY - WORKING HOURS BETWEEN 8AM - 6PM 1 SATURDAY PER MONTH £12.71 PER HOUR S18 -DRONFIELD - MUST BE ABLE TO DRIVE LOOKING FOR SOMEONE TO START ASAP We are currently supporting our client who is seeking a Temporary to Permanent Customer Service Administrator to join their existing team. As a Customer Service Administrator, you will play a crucial role in ensuring the efficient handling and resolving of incoming calls. Duties include but not limited to: Handling incoming calls for diverse clients. Efficiently manage and respond to inbound calls from a broad spectrum of clients Ensuring a professional and tailored approach for each interaction. Recording detailed and accurate messages to capture caller information, ensuring all necessary details are logged for effective follow-up. This includes contact, purpose of the call, and any other relevant specifics for call-back details or further actions. Scheduling and Booking Appointments Coordinate and manage appointment bookings on behalf of clients, ensuring availability is checked, confirmed, and accurately documented in calendars or scheduling systems. Perform precise and timely data entry, recording essential information from calls, appointments, and client communications into relevant systems or databases Provide a wide range of administrative duties including document management, filing, updating records, and assisting with any additional tasks required to ..... full job details .....