Customer Service Administrator

Customer Service Administrator 2 Month Contract (Likely to be extended)Location: Dartford (Office-Based)Rate: 130 per day (Inside IR35)We are working with a leading IT services company that is seeking a Customer Service Administrator to support a large-scale Device Refresh Project. You''ll be joining a young office team and providing essential administrative support to keep the project running smoothly.Key Responsibilities: Making outbound calls to users to arrange device deliveries and collections Updating and maintaining spreadsheets and project trackers Monitoring and recording Proof of Deliveries (PODs) Managing tickets within the customer system (ServiceNow) Providing general administrative support as requiredSkills and Experience Needed: Strong customer service background with confidence communicating across multiple channels Good organisation and attention to detail Basic Excel / spreadsheet skills BPSS clearance within the last 6 months - or willingness to be checked prior to startingIf you''re available and would like to learn more, please contact: (url removed) or (phone number removed)ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. ..... full job details .....