Customer Service Administrator

Role:Customer Service Administrator
Salary: Negotiable
Location: Mansfield

TurnerFox Recruitment are seeking a Customer Service Administrator to join a busy, supportive, and friendly team. This role is ideal for someone who enjoys delivering outstanding service, thrives in a fast-paced environment, and is confident handling multiple projects at once.

Key Responsibilities for The Customer Service Administrator

• Take briefs from different business areas relating to projects and campaigns
• Build and maintain strong working relationships with third-party suppliers
• Use CRM systems and internal processes to manage workflow efficiently
• Liaise with internal departments to ensure projects are delivered on time
• Problem-solve and troubleshoot issues as they arise
• Confidently use Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Consistently deliver excellent customer service

What We''re Looking For

• Previous experience using Microsoft Office, especially Excel
• Strong customer service and relationship-building skills
• Excellent administration skills with great attention to detail
• Ability to remain calm under pressure and manage multiple projects/workloads
• A positive, proactive, and professional approach

What''s on Offer

• Excellent company benefits
• Opportunities to progress and develop within the business
• A supportive and collaborative team culture

Interested? Send your CV or call TurnerFox Recruitment for more details