Customer Service Administrator

Internal Sales - Engineering & Manufacturing
 
Job Type: Full-time, Permanent
Salary: £26,000 - £30,000 + Monthly, Quarterly & Annual Bonuses
Hours: Mon-Thu 8:30am-5:00pm, Fri 8:00am-2:00pm
 
Are you a confident and proactive sales professional who thrives on building customer relationships and delivering results?
 
We''re recruiting for an Internal Sales role within a well-established engineering and manufacturing company based in Droitwich. You''ll be joining a small, highly experienced team that works collaboratively to deliver excellent service to customers across the UK.
 
Key Responsibilities:

• Respond to sales enquiries, providing pricing, delivery information, and technical guidance
• Issue formal quotations and offer alternative stocked options where needed
• Process and manage sales orders from start to finish, ensuring accuracy and efficiency
• Prepare and review supporting documentation including technical data sheets, shipping paperwork, and certifications
• Raise purchase orders and process invoices
• Liaise with head office, suppliers, and transport companies to manage lead times and deliveries
• Maintain accurate records and follow internal sales procedures

 
What You''ll Bring:

• Proven experience in an internal sales, technical sales, or customer service role (manufacturing/engineering sector preferred)
• Strong communication skills and a professional, customer-focused approach
• Excellent organisational skills and attention to detail
• Confidence working with sales systems, catalogues, and Microsoft Office
• Ability to manage multiple priorities in a busy environment

Benefits:

• Competitive salary + monthly, quarterly, and annual bonus opportunities
• Company pension scheme
• Private healthcare
• Free on-site parking
• Supportive team with long-term stability and career growth potential

If interested, contact Lizzie at Four Squared Recruitment - (url removed) or (phone number removed)

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