Customer Service Administrator

Customer Service Administrator

Lye

Temp to Perm

Monday to Thursday (occasionally required to work Fridays)

40 hours per week

£12.21 per hour (salary will be reviewed after the temporary period)

We are currently seeking a proactive and detail-oriented Customer Service Administrator to join our client in Lye. This is a fantastic opportunity for someone who is passionate about delivering excellent customer service and is looking for a long-term role with the potential to become permanent.

Job duties:

• Respond promptly and professionally to customer enquiries via telephone and email
• Accurately input customer orders into the internal system
• Keep customers informed on the status of their orders
• Provide customers with proof of delivery when required
• Carry out general administrative tasks to support the wider team

Personal specification:

• Previous experience in a customer service or administrative role is desirable, but not essential
• Excellent communication skills, both verbal and written
• Strong attention to detail and high level of accuracy in data entry
• Proficient in Microsoft Office and comfortable using computer systems
• Ability to manage time effectively and prioritise tasks

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful