Customer Service Administrator

FRENCH SELECTION (FS)

Customer Service Administrator 
Location: Burnley
Salary: £27,000 per annum plus bonus
Ref: 8191CS 

To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8191CS

The company:  
A long-standing British manufacturer with international operations and a key focus on sustainability. 

Main duties:
To provide outstanding customer service to clients and support the Export department. 

The role: 
- To respond to customer enquiries in a timely manner to ensure any issues are resolved
- To provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend. 
- To process orders through the system and follow up as necessary
- To support internal departments with product or stock information
- To ensure customer information is recorded accurately and update on they system when necessary
- To monitor outstanding orders and follow up accordingly

The candidate:
- Previous customer service experience - Essential
- Additional European languages is beneficial (French, Spanish, German or Italian)
- Excellent communication and interpersonal skills 
- Dynamic, confident and motivated candidate
- IT literate

The salary: £27,000 per annum plus bonus

French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.