Customer Service Administrator

Role: Support Team Officer (Property Maintenance) About the role: This role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. Contract type: 9 month fixed-term contract Working arrangements: Hybrid working on offer between home and office including 2 days working from home Office location: The Maltings, River Pl, Lower Bristol Rd, Twerton, Bath BA2 1EP About us: We''re a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We''re proud to be among the UK''s top 100 companies to work for, and the 5th best housing association nationwide. Purpose of the job What s the role? This role provides a comprehensive administrative service that supports the delivery of excellent customer service within the Property Maintenance team. By keeping records accurate, coordinating customers and contractors, and supporting quality assurance and procurement, you help us deliver Quality Homes and Trusted Customer Services across our communities. Your organisation and attention to detail help maintain important operational capability and keep the service running well for the customers who rely on it. About you? Experience of providing administrative services within an organisation that handles large volumes of varied transactions and a complex customer base. Experience of writing reports derived from complex ..... full job details .....