Customer Service Administrator

Our client, an established Utilities services company, is currently recruiting a Customer Service Administrator to join their Customer Service team. The Customer Service Representative will be responsible for acting as the first point of contact for customers regarding customer quires as well as helping with over the phone payments and other administration tasks,Key Responsibilities for the Customer Service Administrator:Frontline Customer Interaction: Answer inbound calls and respond to email enquiries, delivering excellent customer servicePayment Processing and Customer Onboarding: Guide customers through payments over the phone and set up new users on our client''s online platformGeneral Administration: Perform data entry, maintain client records, and collaborate with the internal team to ensure smooth day-to-day operationsSkills Required for the Customer Service Administrator:Proven background within an Office-Based Admin/customer service roleStrong communication skillsDriving License requiredPlease apply as ..... full job details .....