Customer Service Administrator

Our client is based in Hastings and due to their continual growth, we are delighted to be recruiting for a Customer Service Administrator to join their team.Main DutiesMonitoring orders and orders enquires inboxes.Dealing with new orders, downloading and inputting orders, checking the details, dates and pricing.Sending order confirmation to customers and processing the order.Booking orders in with the delivery team. Checking for any changes and update the systems and the relevant people.Answering and diverting phone calls.Answering door buzzer and informing the appropriate people of the visitor. Dealing with daily haulier paperwork and uploads.Dealing with customers order update sheets and record any failures or amendments that have been made.Monitoring and processing of enquiries via inbox for any queries. Deal with customer requests and answering any questions.Uploading invoice and run the orders reports.Check all orders for the day have been delivered by the haulier successfully and check to ensure all quantities are correct to what has been dispatched. Deal with delivery discrepancies and price checks.Check the system to confirm what has been dispatch for this delivery.Carry out other customer service and administration duties as when required.Qualifications and SkillsGood telephone manner.Quick to pick up systems.Good computer skills.Good at multitasking.Order processing.General office work.Must be able to use Microsoft Word and Excel. Working HoursMonday to ..... full job details .....