Customer Service Administrator - Carnforth

Our team is the best in the industry - is it time for you to join us?The Role:GAP Pump and Power Services Division provide advice, servicing, maintenance and repair for generators, dewatering and sewerage pump applications. This includes a large range of hoses, settlement tanks and water processing solutions.As the first point of contact at our depots, the Customer Service Administrator plays a pivotal role in driving our business'' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day for the Pumps and Power Services Administrator will include:Processing all hire desk administration including customer and supplier queriesManaging a variety of small and national account orders in a fast-paced environmentEnsuring sufficient stock levels to meet customer demand and maximise sales opportunitiesInteracting with sales and workshop teams to deliver bespoke pumps solutions to our customersResolving customer complaints and supplier issues efficientlySuccessful applicants should demonstrate the following:Previous experience working within a high-volume hire desk role is desirable however full training would be providedExcellent customer service skillsEffective communicator with strong organisational skills and attention to detailProficient IT skills with working knowledge of MS Office ..... full job details .....