Customer Service Administrator

As Customer Service Administrator you will be joining a highly successful logistics business located in Banbury. Based onsite the role is full time and permanent. With a salary of up to circa 27800 ( 1000 annual bonus) you''ll be working as part of a supportive and friendly team. The role is telephone and email-based handling enquiries, booking in deliveries, managing key accounts providing first class customer service.Key Accountabilities for the Customer Service Administrator:Booking in deliveries, working with the transport teamAnswering queries for customers and key accounts, solving any issuesTaking calls from customers and field based teamResponding to emailsTracking all deliveries ensuring all paperwork and savedProcessing all orders accuratelyManaging portfolio of accountsOther general administrationKey Skills Required for the Customer Service Administrator:Confident customer service skillsExperience of working in a fast paced environmentMethodical approach used to managing a busy workloadAdministration experience within an office environmentSolid IT skills including MS OfficeExcellent communications skillsOrganised approach to work, able to work on multiple tasks at the same timeHigh levels of accuracy and attention to detailAdaptable in a changing environment What''s in it for you?Salary of up to circa 27800Annual bonus of up to 100000 am to 5.00 pm Mon - FriLarge, modern open plan officeSupportive teamFull trainingDevelopment and progression opportunities, the ..... full job details .....