Customer Service administrator

Job Title: Customer Service Administrator
Location: Holmes Chapel
Salary: £28,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)
About the Role
We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Handling inbound customer calls in a professional and efficient manner
- Booking engineers and scheduling appointments
- Coordinating diaries to ensure smooth daily operations
- Ordering parts and necessary items for jobs
- Supporting general office administration duties
- Maintaining accurate records and updating internal systems
What We’re Looking For
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Confident using office systems and handling multiple tasks
- A proactive and positive attitude
- Previous experience in a similar role is desirable but not essential
What We Offer
- Competitive salary of £28,000
- Monday to Friday working hours – no evenings or weekends
- Supportive and friendly team environment
- Stable, full-time position
If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.