Permanent

Customer Service administrator

Cactus Search

Holmes Chapel, Cheshire East, CW4 7AP

£27000 - £28000 per annum

Posted: 11 June 2026 (3 weeks ago)

Closing date: 11 July 2026

Ref: 804103142

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About the Role

A permanent Customer Service Administrator position is available in Holmes Chapel, paying between £27,000 and £28,000 annually. This role involves handling inbound calls, scheduling engineer appointments, and coordinating daily diaries to maintain smooth operations. Responsibilities also include ordering parts for jobs, supporting general office administration, and updating internal systems with accurate records. The working pattern is Monday to Friday, 9:00am to 5:00pm, with no evenings or weekend shifts. Candidates should be organised and reliable, with strong communication abilities for delivering professional customer service. Previous administrative experience and familiarity with scheduling tasks are advantageous for this Holmes Chapel-based opportunity.

Job Title: Customer Service Administrator
Location: Holmes Chapel
Salary: £28,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)
About the Role
We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Handling inbound customer calls in a professional and efficient manner
- Booking engineers and scheduling appointments
- Coordinating diaries to ensure smooth daily operations
- Ordering parts and necessary items for jobs
- Supporting general office administration duties
- Maintaining accurate records and updating internal systems
What We’re Looking For
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Confident using office systems and handling multiple tasks
- A proactive and positive attitude
- Previous experience in a similar role is desirable but not essential
What We Offer
- Competitive salary of £28,000
- Monday to Friday working hours – no evenings or weekends
- Supportive and friendly team environment
- Stable, full-time position
If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.