https://jobs.co.uk/job/customer-service-administrator-and-call-handler-adecco--aeb3dc73-6677-4f81-8b49-ebd19e3fa42d RSS feed for Customer Service Administrator and Call Handler at Adecco. en-gb Wed, 08 Jul 2026 22:00:41 GMT https://jobs.co.uk/job/customer-service-administrator-and-call-handler-adecco--aeb3dc73-6677-4f81-8b49-ebd19e3fa42d https://jobs.co.uk/job/customer-service-administrator-and-call-handler-adecco--aeb3dc73-6677-4f81-8b49-ebd19e3fa42d Wed, 08 Jul 2026 11:52:41 GMT Location: Hutton | Salary: 12.71-12.71 Hourly | Type: Temporary | Position: Customer Service Administrator and Call Handler Contract Type: Temporary, full time (40 hours per week)Shifts: Monday-Friday, 8am-5pm Salary: 12.71- 13 per hour + Holiday Pay + Additional Benefits Location: Brentwood, Essex (must have own car due to location) Adecco Romford and London East are seeking a proactive and customer-focused Customer Service Administrator and Call Handler to join our growing team. Key ResponsibilitiesManage inbound and outbound customer calls in a professional and friendly mannerContact customers to arrange and confirm appointments and provide updates on scheduled worksAct as the main point of contact for customer queries, ensuring timely resolution within agreed service levelsHandle customer complaints and escalations with empathy, professionalism, and a focus on positive outcomesCoordinate with planning, operational, and field-based teams to resolve issues and support service deliveryMaintain accurate customer records and update CRM and operational systemsInvestigate customer concerns, track actions through to completion, and ensure clear communication throughoutProduce and maintain records, reports, and audit trails where requiredSupport cont... Temporary