https://jobs.co.uk/job/customer-service-administrator-amp-call-handler-adecco--e755bd6d-78b0-4fb8-a9d0-640807724e80 RSS feed for Customer Service Administrator & Call Handler at Adecco. en-gb Wed, 08 Jul 2026 21:40:51 GMT https://jobs.co.uk/job/customer-service-administrator-amp-call-handler-adecco--e755bd6d-78b0-4fb8-a9d0-640807724e80 https://jobs.co.uk/job/customer-service-administrator-amp-call-handler-adecco--e755bd6d-78b0-4fb8-a9d0-640807724e80 Tue, 07 Jul 2026 23:00:00 GMT Location: Brentwood | Salary: £12.71 - £13.00/hour Holiday Pay + Additional Benefits | Type: Temporary | Position: Customer Service Administrator & Call Handler Contract Type: Temporary, full time (40 hours per week) Shifts: Monday-Friday, 8am-5pm Salary: -12.7113 per hour + Holiday Pay + Additional Benefits Location: Brentwood, Essex (must have own car due to location) Adecco Romford & London East are seeking a proactive and customer-focused Customer Service Administrator & Call Handler to join our growing team. Key Responsibilities Manage inbound and outbound customer calls in a professional and friendly manner Contact customers to arrange and confirm appointments and provide updates on scheduled works Act as the main point of contact for customer queries, ensuring timely resolution within agreed service levels Handle customer complaints and escalations with empathy, professionalism, and a focus on positive outcomes Coordinate with planning, operational, and field-based teams to resolve issues and support service delivery Maintain accurate customer records and update CRM and operational systems Investigate customer concerns, track actions through to completion, and ensure clear communication throughout Produce and maintain records, reports, and aud... Temporary