Customer Service Administrator

Customer Service AdministratorLocation: BirminghamContract Type: TemporaryStart Date: September 1, 2026Contract Length: 6 MonthsWorking Pattern: Full Time Are you ready to kick-start your career in the financial services industry? Our client, a leading financial institution, is seeking a dynamic and detail-oriented Customer Service Administrator to join their vibrant team in Birmingham. If you thrive in a fast-paced environment and love helping customers, this is the perfect opportunity for you! What You''ll Do:As a vital part of our team, you''ll carry out essential tasks that support the management of external client relationships. Your responsibilities will include:Customer Support: Respond to routine customer inquiries using standard templates and customise responses for non-routine requests.Compliance Management: Follow established compliance processes and report any non-compliance issues you encounter.File Management: Create, organise, and maintain files for correspondence and records, ensuring everything is in order.Team Collaboration: Assist your colleagues by performing routine customer needs support tasks while coordinating with support services.Skill Development: Take advantage of formal and informal training opportunities to enhance your personal capabilities. What We''re Looking For:We''re searching for someone who is enthusiastic, organised, and eager to learn. The ideal candidate will possess:Excellent communication skills, both written and verbal.Strong ..... full job details .....