https://jobs.co.uk/job/customer-service-administrative-assistant-housing-reed-specialist-recruitment--6fbfe822-ce60-46ad-be8d-6de3b715ae6b RSS feed for Customer Service Administrative Assistant (Housing) at Reed Specialist Recruitment. en-gb Mon, 17 Aug 2026 20:10:07 GMT https://jobs.co.uk/job/customer-service-administrative-assistant-housing-reed-specialist-recruitment--6fbfe822-ce60-46ad-be8d-6de3b715ae6b https://jobs.co.uk/job/customer-service-administrative-assistant-housing-reed-specialist-recruitment--6fbfe822-ce60-46ad-be8d-6de3b715ae6b Sun, 16 Aug 2026 23:00:00 GMT Location: Wembley | Salary: £18.65 - £24.65/hour | Type: Temporary | Customer Service Administrative Assistant (Housing) Pay: -18.65 PAYE / -24.65 Umbrella per hour Location: Wembley, HA9 0FJ Contract: Temporary until December 2026 About the Role We are looking for a Customer Service Administrative Assistant to join a busy Housing team. You will be the first point of contact for customers, handling enquiries, complaints and service requests via phone, email, webchat and social media. Key Responsibilities Respond to housing-related enquiries and complaints. Deliver excellent customer service across multiple channels. Resolve customer issues efficiently and accurately. Update customer records and maintain databases. Process service requests, payments and transactions. Support customers with online and self-service options. Work closely with colleagues and external partners. Handle sensitive and challenging situations professionally. Maintain accurate records and follow policies and procedures. What We''re Looking For Previous customer service and administration experience. Experience working in a fast-paced environment. Strong communication and problem-solving skills. Good IT skills, including Microsoft Word, Outloo... Temporary