Customer Service Administrative Assistant (Housing)

Administrative Assistant - Housing and NeighbourhoodsLocal Authority Wembley Hybrid Working Immediate Start Ongoing Temporary ContractAre you an experienced Administrator or Customer Service professional looking for your next opportunity within local government?We are recruiting for an Administrative Assistant to join a busy Housing and Neighbourhoods team, providing first-class support to residents and stakeholders across a range of housing-related services. This is an excellent opportunity for someone who enjoys helping customers, managing enquiries, and working in a fast-paced environment.Location and Working PatternWembleyHybrid working availableOffice attendance required in line with service needsContract DetailsImmediate StartOngoing Temporary AssignmentPotential for long-term extensionPay Rates£18.65 per hour PAYE£24.65 per hour UmbrellaThe RoleAs an Administrative Assistant, you will act as a key point of contact for residents and customers, handling enquiries and supporting the delivery of Housing and Neighbourhood Services. You will work across multiple communication channels, ensuring customers receive a professional, efficient, and customer-focused service.The role requires strong administrative skills, excellent attention to detail, and the ability to manage a varied workload while maintaining high service standards.Key ResponsibilitiesProvide a professional first point of contact for Housing and Neighbourhood enquiries.Respond to customer enquiries, complaints, ..... full job details .....