Customer Service Administration Support

Are you the go-to person for solving problems with a smile? Do you love keeping things organised and running smoothly? Want to make a real difference in the NHS every single day?If you said yes, then we''d love to hear from you!Here at GXO, we''re looking for two detail-oriented and proactive Customer Services Administration Supports to join our National Customer Service Team based in Alfreton. You''ll play a key role in ensuring our service to NHS customers is smooth, accurate, and responsive - helping healthcare professionals get what they need, when they need it.These are full-time, permanent positions. You''ll be working Monday to Friday, covering the hours of 09:00 till 17:00.Pay, benefits and more:We''re looking to offer a salary of up to £26,307.24 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You''ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!What you''ll do on a typical day:Logging and managing customer enquiries via our call management systemInvestigating and resolving issues within agreed service guidelinesCoordinating urgent orders and stock requests across departmentsManaging returns and credits with a keen eye for detailsAdvising on product ..... full job details .....