Customer Service Admin

Customer Service Advisor - Telephone-BasedLocation: Bradford BD6 - must be able to also commute to Leeds!Salary: 12.71ph - 24,784.50 per annumHours: Full-Time - 40hrs per week - rotating shift pattern between 7am-7pmContract: Temporary ongoing with a chance to go permenant Start date: Must be available to start ASAP!No experience needed - just good work ethic, attitude and people skills!We are recruiting on behalf of a well-established organisation for a Customer Service Advisor to join their busy and supportive customer contact team.This is an excellent opportunity for an individual with strong communication skills who enjoys helping customers and delivering a high standard of service. Offering a hybrid working model, full training, and genuine long-term career prospects, this role would suit someone looking to build a career within customer services.The RoleAs a Customer Service Advisor, you will be the first point of contact for customers, handling enquiries over the telephone and ensuring each interaction is managed professionally and efficiently.You will work closely with colleagues across the business, maintaining accurate records and delivering excellent customer experiences while meeting service standards and response times.Key ResponsibilitiesManaging inbound customer calls in a professional and friendly mannerResolving customer queries and providing accurate informationUpdating customer records and account information on internal systemsEscalating complex enquiries ..... full job details .....