Customer Service Admin

Customer Service AdministratorStockton Based - Fully Office BasedSalary: £28000 - £30,000Job Type: Permanent, Full-TimeElevation Recruitment Group are delighted to be working with a growing and forward-thinking business as they look to appoint a Customer Service Administrator to join their dynamic team.This is a fantastic opportunity for a customer-focused and commercially minded individual who enjoys building relationships and delivering excellent service, while contributing to business growth.The RoleAs a Customer Service Administrator, you will play a key role in supporting both customer satisfaction and sales performance. Acting as a central point of contact, you''ll manage enquiries, process orders and proactively identify sales opportunities.Key responsibilities will include:Delivering exceptional customer service via phone, email and online channelsManaging customer enquiries from initial contact through to resolutionProcessing orders accurately and efficientlyBuilding strong, long-term relationships with customersIdentifying opportunities to upsell and cross-sell products or servicesSupporting the wider sales team to achieve targets and objectivesMaintaining accurate records on internal systemsWorking collaboratively across departments to ensure seamless service deliveryThe CandidateWe''re keen to speak with individuals who are passionate about customer experience and have a proactive approach to sales.You will ideally have:Previous experience in a customer service ..... full job details .....