Customer Service / Account Manager

Customer Service / Account Manager - MansfieldLocation: Mansfield - Fully Office BasedHours: Monday-Friday, 9am-5pmSalary: 26,227 - 28,000 DOEContract: PermanentJDR Recruitment are delighted to be supporting a growing business in Mansfield with the recruitment of a Customer Service / Account Manager to join their established team.This is an excellent opportunity for someone who enjoys building strong client relationships, delivering exceptional customer service and working in a fast-paced commercial environment where attention to detail really matters.This role would suit candidates from an account management, sales support, customer service or internal sales background who are looking for a long-term opportunity within a supportive and growing business.The RoleYou will be responsible for managing and developing an existing portfolio of customer accounts, ensuring clients receive a professional, accurate and consistent service at all times.Duties will include:Managing and developing existing customer accountsBuilding strong long-term client relationshipsIdentifying upselling and additional business opportunitiesPreparing quotations, proposals and customer follow-upsMaintaining accurate CRM records and customer informationLiaising with internal departments to ensure smooth delivery and fulfilmentProviding solutions and adding value to customer accountsEnsuring all communication and documentation is accurate and professionalAbout You:The successful candidate will:Have previous ..... full job details .....