Customer Sales Manager

The role of Customer Sales Manager within the industrial and manufacturing industry requires a professional to oversee customer relationships, ensuring exceptional service and satisfaction. This position, based in Bromborough, offers a rewarding opportunity for a proactive individual to make a significant impact.

Client Details

This is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships.

Description

• Manage and nurture relationships with key customers to ensure satisfaction and retention.
• Identify new business opportunities.
• Act as the primary point of contact for all customer-related inquiries and issues.
• Collaborate with internal teams to ensure customer orders and projects are completed efficiently.
• Analyse customer feedback and provide actionable insights to improve services.
• Develop strategies to grow the customer base and enhance customer loyalty.
• Monitor and report on customer service metrics and performance.
• Ensure compliance with company policies and procedures in all customer interactions.
• Proactively identify opportunities to enhance the customer experience.

Profile

A successful Customer Sales Manager should have:

• A strong background in customer service or account management within the industrial or manufacturing industry.
• Proven ability to manage and grow customer relationships effectively.
• Excellent communication and interpersonal skills.
• A results-oriented mindset with a focus on delivering exceptional service.
• Proficiency in using customer relationship management (CRM) tools and software.
• Strong problem-solving and decision-making skills.

Job Offer

• Competitive salary ranging from -45,000 to -50,000 per annum.
• Comprehensive benefits package to support your well-being.
• Permanent role offering stability and career growth opportunities.
• Chance to work with a dedicated team in Bromborough.
• Engaging role in the industrial and manufacturing industry.

This is an excellent opportunity for a motivated Customer Sales Manager to thrive in a rewarding role. If you''re ready to take the next step in your career, apply today!