Customer Sales Executive
We''re recruiting for a busy and varied customer sales and service role within a fast paced office environment. This position supports the team by scheduling appointments, following up enquiries and converting sales opportunities through excellent customer interaction.It''s an office-based role involving high call volumes alongside email, online chat and digital enquiries. This role suits someone personable, confident on the phone and comfortable managing multiple tasks throughout the day.This Customer Sales and Service Executive role involves:Converting inbound sales opportunities through strong customer service and negotiationHandling high volumes of incoming and outgoing calls (circa 60-100 per day)Responding to customer enquiries via phone, email and online chatScheduling and managing customer appointments and installationsManaging diary changes, cancellations and amendmentsAccurately updating systems and recordsMeeting service level agreements and individual targetsSkills and experience required: Previous sales or customer service experience is highly desirableConfidence speaking with customers over the phone throughout the dayAbility to multitask within a busy office environmentStrong communication skills, both verbal and writtenCall centre or contact centre experience would be beneficialSalary, hours and company benefits:£25,000 - £29,000 basic salary plus monthly bonus scheme (OTE £30,000 - £36,000)Monday to Friday between 9am - 6pm (37.5 hours per week), one ..... full job details .....
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