Customer Sales Advisor

Customer Sales Advisor

Permanent, Full-Time

Birmingham

-26,500 + bonus

Monday-Friday with weekends on a rota

Training in London (Travel and accommodation provided)

Do you have a retail and customer service background, keen to progress your career?

This is an exciting opportunity to join a successful business with opportunities to develop through the business, utilising your sales and customer service expertise.

You will be responsible for assisting customers face-to-face, over the phone and via email to discuss their requirements and offer effective solutions. You will up-sell additional products and services where possible whilst dealing with enquiries and converting them to orders.

Description of the role:

• Dealing with sales enquiries over the phone, via email and face-to-face.
• Promoting products and services to both new and existing customers.
• Maintaining a clean and tidy environment for all customers and staff.
• Completing all administrative duties and providing back office support.
• Working as a team to achieve targets.

About you:

• Experience of working within a customer service/sales environment.
• Ability to communicate with customers via various channels.
• Effective up-selling skills and able to work to targets and SLAs.
• IT literate including Microsoft Office with the ability to pick up new systems.
• The role will involve some lone working and key holder responsibilities.

Benefits:

• Quarterly bonus scheme
• Length of service rewards
• Discounts and vouchers

If you enjoy working with customers, thrive in a sales-driven environment and are looking for a role with real progression opportunities, we''d love to receive your application.