Customer Retention Marketing Campaign Executive

What makes a customer come back and order again? What turns a one-off purchase into a habit?If you love answering questions like these through brilliant campaigns, read on.About the OpportunityOur client is a customer-centric D2C business with a fiercely loyal following - part-way through a multi-year growth plan, backed by fresh investment in their marketing technology. Recent trading has been resilient against a challenging market backdrop, with the business continuing to hold its own while others in the sector struggle.They''re hiring a Customer Retention Marketing Executive to join their growing Customer Retention team, focused purely on retaining existing customers, growing average order value and maximising long-term loyalty.The RoleReporting into the Head of Customer Retention Marketing, you''ll help create campaigns across email, SMS, app push and digital channels that keep customers engaged and coming back. You''ll turn products, offers and customer moments into compelling, sales-focused copy - always asking what''s the story, why will customers care, and how do we make them want to engage.What You''ll Be Doing Plan, create and deliver retention campaigns across email, SMS, app push and digital channelsWrite engaging, sales-driven copy that turns offers into stories customers act onDevelop campaign ideas and propositions that drive repeat purchase and loyaltySupport flagship launches and key promotional moments end to endWork closely with Creative, Ecommerce and ..... full job details .....