https://jobs.co.uk/job/customer-retention-agent-southern-communications-ltd--e11261e6-b5ae-41fe-8817-7492875f859f RSS feed for Customer Retention Agent at Southern Communications Ltd. en-gb Sun, 26 Apr 2026 14:57:23 GMT https://jobs.co.uk/job/customer-retention-agent-southern-communications-ltd--e11261e6-b5ae-41fe-8817-7492875f859f https://jobs.co.uk/job/customer-retention-agent-southern-communications-ltd--e11261e6-b5ae-41fe-8817-7492875f859f Tue, 21 Apr 2026 23:00:00 GMT Location: Reigate | Salary: £30,000 | Type: Permanent | Location: Reigate Salary: £28,500 - £31,000 The Customer Retention Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries. Handle cus... Permanent