Customer Relationship Manager

Client Relationship Manager

Guildford (Must have own transport)

-40,000

Ready to take ownership of a role you can truly make your own? We''re looking for a proactive Client Relationship Manager who''s passionate about building long-term relationships and keeping operations running smoothly.

Why You''ll Love This Role

• People First: You''ll be the key link between valued clients and the business, ensuring every interaction leaves a positive impression.
• Room to Grow: This is a developing position with plenty of scope to shape it around your strengths and ambitions.
• Variety Every Day: From client follow-ups to stock management and quality checks, you''ll never be stuck doing the same thing twice.

What You''ll Do

• Build strong, lasting relationships with clients-making sure they feel supported long after the sale.
• Spot opportunities to upsell and drive growth.
• Manage orders, invoices, and records with accuracy and speed.
• Keep stock levels and office supplies in top shape.
• Support internal compliance and quality processes.

What We''re Looking For:

• Experience: 2+ years in a customer-facing or account management role with a track record of growing business.
• Skills: Outstanding communication, attention to detail, and organisational flair.
• Tech Savvy: Confident with Microsoft Office and online platforms like Shopify.
• Mindset: Problem-solver who stays professional under pressure.

(A degree in business or knowledge of a working in a regulatory industry is a bonus, but not essential.)

Personal Qualities

• Customer-focused and results-driven
• Professional, approachable, and adaptable
• A team player who thrives independently
• Reliable, responsible, and discreet

If you''re ready to combine client care with operational excellence and grow alongside a forward-thinking business, we''d love to hear from you.