Customer Relationship Manager

Bright Selection is delighted to be supporting a premium care provider with the recruitment of a Customer Relationship Manager for a luxury care home in Warwick. This is a rare opportunity to join a reputable brand, playing a pivotal role in building occupancy, establishing community presence, and shaping the resident journey from the very beginning. Key Responsibilities: You will lead all sales and marketing activity, ensuring strong enquiry generation, high-quality conversions, and a seamless admissions experience for residents and families. Driving enquiries and converting interest into admissions Building strong relationships with local communities, professionals, and referral partners Planning and delivering marketing events and outreach activity Maintaining accurate CRM data, analysing KPIs, and reporting on performance Working closely with the commissioning team to achieve occupancy targets The position is central to ensuring the home reaches budgeted occupancy and sustained commercial success. Requirements: We are seeking someone who: Has experience in relationship management, sales and/or marketing within the care or retirement living sector. Builds trust quickly with families and professional stakeholders Is organised, proactive, and motivated by targets and outcomes Holds a full UK driving licence Remuneration and Benefits: Salary up to 45,000 depending on experience Commission per admission plus additional occupancy bonus Further earnings linked to ..... full job details .....