https://jobs.co.uk/job/customer-relationship-management-specialist-we-love-alfa--b0acbf83-0818-4cc3-899b-8130bc560196 RSS feed for Customer Relationship Management Specialist at We Love Alfa. en-gb Wed, 10 Jun 2026 09:24:01 GMT https://jobs.co.uk/job/customer-relationship-management-specialist-we-love-alfa--b0acbf83-0818-4cc3-899b-8130bc560196 https://jobs.co.uk/job/customer-relationship-management-specialist-we-love-alfa--b0acbf83-0818-4cc3-899b-8130bc560196 Wed, 13 May 2026 23:00:00 GMT Location: London | Salary: £50000 - £60000/annum | Type: Permanent | Role Overview We are looking for a dynamic CRM Manager to join a fast-growing D2C food & drink brand on a 6-month Fixed Term Contract (FTC). This is a pivotal role where you will take full ownership of the customer lifecycle, driving engagement, retention and loyalty through high-impact CRM strategies. You will manage the end-to-end execution of campaigns across multiple channels! Key Responsibilities Strategy & Execution: -Lead the end-to-end CRM strategy across the full customer lifecycle, from onboarding and reactivation to loyalty and advocacy. Campaign Optimisation: -Conduct continuous A/B testing on subject lines, content, and send times to improve open rates, CTRs, and conversion. Data & Segmentation: -Use customer data to create highly targeted segments, ensuring the right message reaches the right customer at the right time. Reporting: -Monitor and report on key CRM metrics (LTV, churn, retention rates), providing actionable insights to the wider marketing team. Requirements Proven experience in a CRM or Lifecycle Marketing role, preferably within a D2C or E-commerce environment. Expert-level proficiency in Klaviyo is mandatory. Strong understandi... Permanent