Customer Relationship assistant

OverviewElis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare, and commercial sectors.In the Industrial and Commercial Services (ICS) division, we specialise in innovative, circular solutions-supplying workwear, hygiene products, washroom services and industrial wipers through a reliable rental model that reduces waste and supports our customers'' operational efficiency.RequirementsStrong customer service and relationship-building skills.Excellent communication skills (verbal and written).Highly proficient in Microsoft Office (especially Excel) and Microsoft Dynamics.Attention to detail with strong analytical and organisational abilities.Ability to work independently, manage multiple priorities and meet deadlines.Experience in sales, service management or administration is desirable.Previous people management experience is advantageous.Your tasksWe''re looking for a Customer Relationship Advisor to join our ICS team at our Wakefield site to deliver exceptional customer service while supporting Account Managers and Customer Service Manager in strengthening client relationships and driving continuous improvement.This is a varied, rewarding role ideal for someone with strong communication, organisation, and analytical skills.Serve as the dedicated point of contact for complex or at-risk ..... full job details .....