https://jobs.co.uk/job/customer-relationship-advisor-value-added-services-msc-mediterranean-shipping-company-uk--c9685565-3843-47c2-9d35-a3a1ee88488c RSS feed for Customer Relationship Advisor - Value Added Services at MSC Mediterranean Shipping Company (UK). en-gb Thu, 13 Aug 2026 18:36:51 GMT https://jobs.co.uk/job/customer-relationship-advisor-value-added-services-msc-mediterranean-shipping-company-uk--c9685565-3843-47c2-9d35-a3a1ee88488c https://jobs.co.uk/job/customer-relationship-advisor-value-added-services-msc-mediterranean-shipping-company-uk--c9685565-3843-47c2-9d35-a3a1ee88488c Thu, 13 Aug 2026 11:52:08 GMT Location: Ipswich | Salary: 10000-500000 Annual | Type: Permanent | Customer Relationship Advisor - Value Added ServicesFull time, permanentWe are looking for an experienced and customer-focused Customer Relationship Advisor - VAS to join our team. In this role, you will be responsible for building and maintaining strong client relationships, ensuring customers receive exceptional service and value from our Freight Management solutions. Acting as a trusted advisor, you will support customer success, drive satisfaction and retention, identify opportunities for growth and improvement, and champion customer needs within the business. If you are a proactive, empathetic and results-driven professional who is passionate about delivering outstanding customer experiences, we''d love to hear from you.How you will help us and what you can expectVAS FacilitationEnsure all Customs declarations are prepared with a high degree of accuracy, completeness, and compliance, in line with company procedures and regulatory requirements.Coordinate VAS and Freight Management activities for assigned customers, ensuring efficient and strong service performanceClient Relationship ManagementDevelop and maintain strong, trust-based relationships with clients to ensure their sa... Permanent