Customer Relations Specialist

We are working with a fantastic training company with offices on the outskirts of Bradford, who are looking for a Customer Relations Specialist to join their team. Supporting with a range of activities with the focus of building and developing excellent customer relationships. Key responsibilities for this customer relations role will involve;

• Manage/ action a shared inbox
• Answering/ actioning all customer telephone calls
• Prepare customer quotations
• Deal with all customer enquiries
• Accurate and timely input of information onto the CRM system

The successful candidate will be joining a small but existing team, and you will receive outstanding training and support. This role will be office based 4 days a week and 1 day from home after an initial induction/training period. The successful candidate must have;

• Previous experience in a customer relations and administration - minimum of 12 months
• Excellent communication skills both written a verbal
• A friendly and approachable manner
• Highly organised
• Strong team player
• Able to prioritise and manage multiple tasks
• Strong problem-solving, can-do attitude
• Competent user of all MS Office packages

If you are a customer service focussed individual who is looking for a new challenge within a supportive, busy and engaging team setting, please submit your CV for review. Please note if you do not hear from us within 7 days, your application has been unsuccessful.