https://jobs.co.uk/job/customer-relations-manager-search--cc55f065-1bd9-4975-9fd8-a8ccf3d54dbf RSS feed for Customer Relations Manager at Search. en-gb Sat, 30 May 2026 09:56:20 GMT https://jobs.co.uk/job/customer-relations-manager-search--cc55f065-1bd9-4975-9fd8-a8ccf3d54dbf https://jobs.co.uk/job/customer-relations-manager-search--cc55f065-1bd9-4975-9fd8-a8ccf3d54dbf Wed, 27 May 2026 23:00:00 GMT Location: Sowerby Bridge | Salary: £28000 - £32000/annum | Type: Permanent | Customer Relationship Manager (CRM Manager) About the role Our client is looking for a proactive and customer-focused Customer Relationship Manager to join the Care and Resolution team. In this role, you''ll act as the main point of contact for customers, taking ownership of complex or high-impact issues and ensuring a smooth, professional experience from start to finish. You''ll play a key role in strengthening relationships, improving customer experience, and supporting retention and renewal across the business. Key Responsibilities Act as the main contact for customers, managing complex issues from start to finish Coordinate with different teams to resolve customer problems efficiently Keep customers updated and build strong, trusting relationships Identify root causes of issues and help improve processes to prevent repeats Support customer retention and renewal by understanding needs and risks Ensure accurate records and high standards of communication Key Experience & Skills Experience in customer relationship, account management, or support roles Strong communication skills, both written and verbal Ability to manage complex situations and make sound... Permanent