https://jobs.co.uk/job/customer-relations-manager-hays-business-support--e6aa32dc-946c-4dfc-9e24-d257dff9a799 RSS feed for Customer Relations Manager at Hays Business Support. en-gb Mon, 27 Apr 2026 21:31:36 GMT https://jobs.co.uk/job/customer-relations-manager-hays-business-support--e6aa32dc-946c-4dfc-9e24-d257dff9a799 https://jobs.co.uk/job/customer-relations-manager-hays-business-support--e6aa32dc-946c-4dfc-9e24-d257dff9a799 Sun, 29 Mar 2026 23:00:00 GMT Location: Bristol | Salary: £40000 - £50000/annum £40,000 to £50,000 per annum | Type: Permanent | Your new company You''ll be working for a property development and building company travelling to sites within the Bristol and Bath area. Your new role You''ll be acting as a key point of contact for the customer relations team, providing support and knowledgeable solutions to resolve customer queries. Duties are as follows: Conduct pre-completion home inspections to ensure quality and consistency. Manage customer defects, including complex and high risk issues, through to resolution. Liaise with site teams, subcontractors, and partners to drive improved customer outcomes. Attend customer homes, identify issues, resolve complaints, and support the warranty journey. Analyse trends, report issues, and support continuous improvement across departments. Represent company values while supporting satisfaction targets at survey stages. What you''ll need to succeed Construction/housebuilding background with strong customer issue resolution experience. Ability to work across multiple teams while maintaining accurate records and high standards. Excellent communication, analytical and relationship building skills. Proactive, detail focused mindset with strong decision ma... Permanent