https://jobs.co.uk/job/customer-recoveries-advisor-utilita-energy--b4479109-8056-43ab-99c2-bf6632336ea2 RSS feed for Customer Recoveries Advisor at Utilita Energy. en-gb Thu, 24 Sep 2026 20:12:03 GMT https://jobs.co.uk/job/customer-recoveries-advisor-utilita-energy--b4479109-8056-43ab-99c2-bf6632336ea2 https://jobs.co.uk/job/customer-recoveries-advisor-utilita-energy--b4479109-8056-43ab-99c2-bf6632336ea2 Wed, 23 Sep 2026 11:54:47 GMT Location: Chandler''s Ford | Salary: 27976.00-27976.00 Annual | Type: Permanent | Title: Customer Recoveries AdvisorLocation: Chandlers Ford/HybridSalary: £27,976Hours: 40 hours per week (Varied Shifts) Sponsorship: Unfortunately, we are unable to offer sponsorship for this role. Are you a great communicator with a solution focused mindset? Do you have experience working within a customer focused or similar environment?If so, we have a great opportunity for you to join our Credit Risk team as a Customer Recoveries Advisor. What does this role involve? As part of the credit risk team, you will be working with our customers who have not made their bill payments.You''ll take incoming calls, as well as making outbound calls, to work out and agree a payment plan with the customer. Our customer base is both domestic and commercial, so the ability to build rapport quickly with a variety of people will help you be successful. Day to day, you will;liaise with internal and external stakeholders; ensure customer records are kept up to date; complete any queries within agreed SLA''s. Who are we looking for? The ability to interpret, sometimes complex, data is needed, as is the ability to multi- task. You will need to be resilient and remain professional. You will have excel... Permanent