https://jobs.co.uk/job/customer-planner-pertemps-thames-water--be85c559-ab5a-4843-b7b9-d9e7a68fe05b RSS feed for Customer Planner at Pertemps Thames Water. en-gb Wed, 02 Sep 2026 14:04:59 GMT https://jobs.co.uk/job/customer-planner-pertemps-thames-water--be85c559-ab5a-4843-b7b9-d9e7a68fe05b https://jobs.co.uk/job/customer-planner-pertemps-thames-water--be85c559-ab5a-4843-b7b9-d9e7a68fe05b Wed, 02 Sep 2026 09:29:10 GMT Location: Slough | Salary: This role will be paid from £26,000 to £30,000 per annum depending on skills and experience. | Type: Full time | We’re looking for a friendly, organised Customer Planner to join our Customer Solution Centre team in Slough. This is a busy and rewarding role where you’ll help plan work for our field engineers, making sure they have the right information, skills and equipment to resolve customer issues first time. You’ll be at the heart of the customer journey, supporting customers through wastewater and drainage issues and keeping them informed from start to finish. Please note that this is a 12-month fixed-term contract. What you’ll be doing as a Customer Planner Planning and allocating work for field teams to keep the day running smoothly. Speaking with customers to understand their issue, offer reassurance and provide clear updates. Reviewing information to help diagnose problems and arrange the right work. Monitoring planned work throughout the day and responding to changing priorities. Working closely with engineers, scheduling teams, operations and partners. Supporting customers with more complex or sensitive journeys, including repeat internal flooding cases. Using systems such as Salesforce, SAP, Smart Agent and Microsoft Office. Working hours: Monday to Friday 7 am to 3 ... Full time