Customer Order Administrator

Job Title: Customer Order AdministratorLocation: HarrogateSalary: £25,000 - £30,000 per annum DOE Hours: Monday - Friday, 8:30 am - 4:30 pm with an early finish on a Friday! Are you a highly organised and proactive individual with strong administrative skills looking to join a supportive and growing business? If so, this could be the opportunity for you! Our client is searching for a driven and proactive Customer Order Administrator to support their busy team and ensure the smooth day to day running of operations in a fast paced environment. Your duties as Customer Order Administrator:Take ownership of processing customer orders and producing accurate, timely quotations using the CRM system.Set up and maintain customer accounts, ensuring all records are consistently accurate and up to date.Act as a key point of contact, confidently handling inbound calls and processing orders efficiently.Provide a high level of customer service by resolving queries promptly and professionally.Keep customers informed with clear delivery updates including accurate estimated times of arrival.Support daily operations by planning and coordinating efficient delivery routes.Prepare and follow up on quotations, supporting the sales process and maximising opportunities.Process payments including card transactions with a high level of accuracy and attention to detail.Manage email and telephone communications, maintaining professional and effective relationships with clients and colleagues.Build a ..... full job details .....