Customer Order Administrator

Berry Recruitment are NOW hiring for a committed and experienced Customer Order Administrator to work for a well-known manufacturer based in Banbury Oxfordshire.

This role would be suitable for a candidate who is seeking a portfolio of clients to manage, processing orders, raising invoices using SAP and credits and the day-to-day management of their clients.

Role: Customer Order Administrator

Location: Abingdon, Oxfordshire

Salary: -29,000 Per Annum

Hours: Monday - Friday (37.5 Hours)

About the role:
As Customer Order Administrator your duties will be:

• Liaises with a defined group of clients to establish and monitor account activity.
• Liaises with international group sites, logistics/carriers to ensure products delivered to client''s requirements.
• Responds promptly to any customer enquiries.
• Deals directly with customers on any Customer Service-related questions either by telephone, electronically or face to face.
• Accurately inputs and maintains sales orders from initial receipt, through validation, raising appropriate documentation in a timely manner.
• Processes orders and sets up new customer accounts.
• Maintains customer database in SAP.
• Visits Customers and Distribution Centres when required.
• Communicates and coordinates with internal departments (supply chain, sales, quality, marketing, consumer service, finance.
• Investigates customer issues and complaints through to resolution.
• Deals with order rejections and Supply Chain & Quality Customer
• Organises workflow to meet customer time frames.
• Raises invoices.
• Updates order book movements in SAP
• Prepares and distributes customer activity reports.
• Monitors KPIs set by the business
• Perform additional ad-hoc duties and collate reports for management as and when requested.

About you:

• Previous knowledge and experience in a similar role
• Experience using Microsoft Dynamics ERP or similar, e.g. Sage, SAP, etc.
• Ability to work independently and in a team-oriented environment
• Accurate and timely data entry
• Enjoys working in a busy, fast-paced environment
• Working to strict time deadlines
• Strong work ethic and takes pride in doing a good job
• All round IT competency

No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we''d love to learn more about you!"

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click ''Apply Now'' to submit your application.

For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click ''Apply Now'' to submit your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person''s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.