Customer Operator - Day and Night Shifts

Customer OperatorRed Recruitment is recruiting a Customer Operator to join our client who offers CCTV and Alarm Services to other businesses. The ideal candidate will be reviewing CCTV footage and handling inbound and outbound calls as well as completing administrative tasks relating to the footage.This role will be working within a close knit team and is both a day and night shifts role.To be a successful candidate for this role, please note the client will conduct credit checks and background referencing (for the past 5 years).Benefits and Package for a Customer Operator:Salary: 26,667 per annumHours: 4 on 4 off, Day and Night Shifts (Day Shifts 7am - 7pm, Night Shifts 7pm - 7am)Contract Type: PermanentLocation: Whitchurch, BristolLocated near The Imperial Retail ParkMatching pension contributions4 life assuranceGenerous holiday allowanceFree onsite parkingSmall and friendly teamKey Responsibilities of a Customer Operator:Alerting the relevant individuals of any suspicious activity, this may be making telephone calls to various departments within and outside the business, this can include the police, a client and/or the management teamEnsuring all data received is processed in accordance with the requirements of the industry standard and completing any other administrative tasks Controlling the suspension and close down of all incidentsReviewing CCTV from clientsHandling high volume inbound and outbound calls, some of these may be difficultEnsuring all email correspondence ..... full job details .....