Customer Operations Specialist

Customer Operations Specialist - Milton Keynes Role: Customer Operations Specialist x 10Division: Mercedes-Benz Financial Services Department: Customer OperationsLocation: Tongwell, Milton Keynes - fully office-based Hours: 37.5 hours per week: 09:00 - 17:00 with a 30-min lunch and a 15-min break. Start: TBC Duration: 12 months initially Basic Rate: £14.77 per hourAbout Us At Mercedes-Benz Financial Services, we are committed to putting our customers at the heart of everything we do. We offer innovative financial solutions designed to meet the ever-changing needs of our customers, always focusing on delivering exceptional service and experiences. Our team thrives on delivering the highest levels of customer satisfaction, and we continually evolve to meet customer expectations.Your Part In this role, you will be cross-trained to support across various operational areas, where you will be able to move fluidly between teams as needed, especially during high-demand or high-priority situations. Your ability to adapt to changing operational priorities will be vital in ensuring the team runs efficiently and effectively. While you will be placed where resources are needed most, your flexibility will be key in supporting various functions and ensuring the smooth delivery of services. You will remain calm under pressure, showing resilience and focus while contributing to the team''s ability to navigate any challenges that arise.Operational Duties As a Customer Operations Specialist, ..... full job details .....