Customer Operations Scheduler

Customer Operations SchedulerHalesowenMonday to Friday8:00am to 5:00pm 12.71 per hourTemporary to permanent Applicants should have proven experience in scheduling and coordinating engineers or similar, this is essential to the role. Please note only applicants with the relevant experience will contacted. To excel in this role, you should have excellent scheduling, customer service and organisational skills, be proactive, and have the ability to multitask effectively. Strong communication and IT skills are essential, as you will be frequently interacting with colleagues and using various software applications.If you are looking for an opportunity to work with a fantastic team in a dynamic and busy environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised. Successful Candidates:Will have previous scheduling experienceExperience of dealing with key accountsExcellent attention to detailBe organisedPossess excellent IT skillsHave great communication skillsThe role:Dealing with both inbound and outbound callsLiaising with external customersUpdating CRM with customer requests and job detailsScheduling engineers jobsUpdating customers on progress reportsData entryDealing with reportsRouting jobs for engineers If you are ready to take on this exciting challenge, don''t miss out! Apply now and seize the opportunity to join their team. Simply click the ''Apply'' button and submit your ..... full job details .....