Customer Operations Coordinator

On behalf of our client, we are looking for an Operations Coordinator to join them on a permanent basis. As the Operations Coordinator you will be working in a busy operations department within a strong team working environment.Role: Operations Coordinator Pay: On Application Location: South West London Hours: 40 hours per week, working shifts covering hours 06:30 - 23:00 including weekends Status: Permanent Start Date: Mid-Late AugustKey ResponsibilitiesAcceptance and processing of flight bookings, management of daily flying programme and liaison with internal departmental functions (air traffic control and airside handling) in the planning and safe functioning of heliport operations.Management of front of house and airside security controlLiaison with customer-operators, their aircrew and support staff and passenger care.Safe management and care of passengers and their belongings to and from airside in cooperation with heliport RFFS Airside Handling team.Liaison with external regulating agencies including co-ordination of pre-flight notification to UK border agencies for international flightsMaintenance of flight movement data, data-base records, and reporting.Invoicing of fees and services provided.Maintenance of stocks and supplies required for operational, administrative and customer service provision.Acting role in accordance with safe operational procedures and safety management systems.Providing assistance in emergency incidents with casualty care, first aid, ..... full job details .....