Customer Operations Assistant

Role: Customer Operations AssistantLocation: Fareham, Hampshire (Office-based)Hours: Full-time (Monday - Friday, 9:00am - 6:00pm GMT / 10:00am - 7:00pm BST, including 1-hour unpaid lunch)Pay: £ per hourContract: Temp to permAn excellent opportunity has arisen for a Customer Operations Assistant to join one of our clients, a growing independent business based in Fareham.This is a varied, hands-on role combining customer service, logistics coordination and marketing support, ideal for someone proactive, organised and confident working across multiple areas of the business.Benefits:Full training provided on products and internal systemsOpportunity to work within an independent and growing businessVaried role with exposure to customer service, logistics and marketingSupportive and collaborative team environmentOpportunity for permanent contractThe Requirements:Excellent written and verbal communication skillsStrong IT skills including Google SuiteExcellent attention to detail and organisational skillsAbility to multitask and work under pressureStrong problem-solving and customer service skillsProfessional and patient approach when dealing with customersAbility to work independently and as part of a teamPhysically capable of carrying out warehouse and stock handling dutiesDesirable:Full UK driving licence and access to own vehicleThe Role:Respond to customer enquiries and provide support through internal systems and online platformsManage customer expectations and escalate ..... full job details .....