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Permanent

Customer Operations Administrator

Llantarnam
money-bag £24570/annum excellent benefits
Posted Yesterday

Customer Operations Administrator
Cwmbran

We''re looking for a Customer Operations Administrator to join our client''s team. This role is all about ensuring customer orders are processed smoothly - from order entry and documentation through to logistics and customer updates.

What you''ll do

  • Accurately process and manage customer orders.

  • Prepare and issue documentation (acknowledgements, invoices, export paperwork).

  • Coordinate shipment dates with planning, couriers, and subcontractors.

  • Keep customers updated on order progress and resolve queries quickly.

  • Generate quotes, invoices, and maintain accurate records of stock and rentals.

  • Work closely with Sales, Supply Chain, Production, and Planning teams.

  • Ensure compliance with export/trade regulations and internal policies.

  • Produce reports and maintain accurate documentation.

What we''re looking for

  • Strong administration background with great attention to detail.

  • Confident communicator, both written and verbal.

  • Organised, adaptable, and able to prioritise in a busy environment.

  • Proficient in Microsoft Office; knowledge of import/export processes a plus.

  • Customer-focused, resilient, and a true team player.

The role is working 7.30am - 4pm Monday to Thursday and 8am - 2pm on a Friday, On site in Cwmbran.

If interested please click apply today!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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