Customer Operations Administrator

Client Services AdministratorSkelmersdale£26,500Permanent Full-time Office-basedWhat is on offer?£26,50025 days holiday + bank holidaysOnsite parkingClear opportunities for progressionOngoing training and supportA really positive, supportive team cultureThe role:At Adaptable Recruitment, we are exclusively supporting a well-established business within the specialist card, print and manufacturing sector to recruit a Client Services Administrator.This is a varied, process-led role where you''ll support customer orders from start to finish, working closely with different teams to ensure everything runs smoothly. Attention to detail and organisation are an important part of this role, you will be required to listen to customer requests and process these requests in a timely and accuracte manner. Key responsibilities:Set up, manage and update customer job records within the systemMaintain stock codes and ensure all data is accurateCreate clear process guides and instructions for internal teamsAct as a key point of contact for customers, providing updates and handling queriesWork closely with Production, Planning, IT, Quality and Logistics teamsTrack order timelines and performance, producing reports where neededHandle incoming calls and ensure accurate message takingUse systems such as Excel, Outlook, Acrobat and internal platforms daily About youStrong attention to detail with a high level of accuracyEnjoys working in a structured, process-driven environmentConfident multitasker ..... full job details .....