https://jobs.co.uk/job/customer-liaison-officer-yolk-recruitment--0ca6b267-c69d-4944-8a26-df65f0a68600 RSS feed for Customer Liaison Officer at Yolk Recruitment. en-gb Fri, 10 Jul 2026 06:09:44 GMT https://jobs.co.uk/job/customer-liaison-officer-yolk-recruitment--0ca6b267-c69d-4944-8a26-df65f0a68600 https://jobs.co.uk/job/customer-liaison-officer-yolk-recruitment--0ca6b267-c69d-4944-8a26-df65f0a68600 Wed, 08 Jul 2026 23:00:00 GMT Location: Havant | Salary: £21.38/hour | Type: Temporary | Customer Liaison Officer Location: Havant Hourly rate: -21.38 PAYE Contract Type: 3 months (possibility of extension) Hours: 35 hours per week Overview We are working with a social housing provider to recruit a passionate and knowledgeable Customer Liaison Officer This role is focused on delivering high-quality tenancy support. Role Purpose The role focuses on resolving issues, coordinating actions with internal teams, completing estate inspections, supporting compliance tasks, and acting as the primary local contact for stakeholders. The officer is expected to work independently, manage their own workload, and uphold Guinness service standards. Key Responsibilities * Maximise income, and reduce debt, in defined customer areas. * Deliver an amazing lettings service which leaves customers feeling satisfied with Guinness from day one. * Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts. * Complete Health & Safety and compliance actions e.g. FRAs. * Use data to monitor own performance and that of others, taking action to improve as necessary. * Manage budget and remain within budget. * Manage workload. Service appointments booke... Temporary