Customer Liaison Officer
We are recruiting for a Client Liaison Officers to work within their Customer Services Team. This is a full-time role, with the option of hybrid working, based in Staines Upon Thames. Client Liaison Officers provide essential administrative support in processing accreditation case work from initial customer enquiry to maintenance of accreditation at a pace, quality and cost which meets customer expectations and business objectives. objectives. This customer service and administrative role is a key interface between our customers, technical staff, sub-contractors and the public. As a Customer Liaison Officer, you will:Coordinate visit arrangementsProvide customers with visit confirmations and quotesCoordinate and book travel arrangementsProgress accreditation casework in line with company process and policyMaintain and update databasesRespond to internal and external enquiriesPerform general administration tasksSupport other teams and departmentsAssist in organising meetingsIt is expected that the successful candidate will:Have excellent customer service skillsDisplay accurate written and clear verbal communication skillsHave demonstrable experience of working as part of a teamBe able to prioritise workload to meet deadlinesHave good knowledge of Microsoft Office softwareIf you have passion service, please get in touch. ..... full job details .....
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