https://jobs.co.uk/job/customer-liaison-officer-gill-cooke-personnel-ltd-ta-the-recruitment-group--5bec6322-19a1-4e02-aaed-279f8e794d78 RSS feed for Customer Liaison Officer at Gill Cooke Personnel Ltd T/A The Recruitment Group. en-gb Fri, 04 Sep 2026 16:48:51 GMT https://jobs.co.uk/job/customer-liaison-officer-gill-cooke-personnel-ltd-ta-the-recruitment-group--5bec6322-19a1-4e02-aaed-279f8e794d78 https://jobs.co.uk/job/customer-liaison-officer-gill-cooke-personnel-ltd-ta-the-recruitment-group--5bec6322-19a1-4e02-aaed-279f8e794d78 Fri, 04 Sep 2026 11:51:41 GMT Location: Coleshill | Salary: 13.86-13.86 Hourly | Type: Temporary | Our client is looking for an experienced and personable Resident / Customer Liaison Officer to join their team and play a key role in supporting residents throughout construction, regeneration and maintenance projects.This is a highly customer-focused position where you will act as the vital link between residents, the project team, contractors and other stakeholders. You will ensure residents are kept fully informed throughout the project lifecycle, while listening to and resolving concerns to help deliver a positive customer experience.The Role As Resident / Customer Liaison Officer, you will be responsible for building strong relationships with residents and ensuring communication is clear, timely and consistent.Your responsibilities will include: Acting as the main point of contact for residents throughout construction and maintenance works.Providing clear information on project plans, programmes, progress and potential disruption.Responding promptly and professionally to resident enquiries, complaints and concerns.Carrying out pre-project surveys and consultations to understand residents'' needs and identify potential issues.Preparing and distributing resident communications, ... Temporary