Customer Liaison Officer

Customer Liaison OfficerJob Title: Temporary Customer Liaison Officer Location: Leeds / Yorkshire Region - Field Based Contract: Temporary, 6 months Hours: Monday to Friday, 8:00am - 4:30pm Start Date: Immediate start preferred Pay: 14.50 - 18 DOE Mileage: ExpensedWe are currently recruiting for a Temporary Customer Liaison Officer to support a busy social housing refurbishment project across the Yorkshire region.This is a 6-month temporary contract, and we are looking for someone who is available to interview and ideally start immediately. The successful candidate must be able to commit to the full duration of the assignment.The role will be field-based, with extensive travel required across areas including North Yorkshire, Sheffield, Hull, Rotherham, Northumberland and Liverpool, so a full UK driving licence and access to your own vehicle is essential. Mileage will be expensed.The RoleAs Customer Liaison Officer, you will act as the main point of contact for residents, ensuring clear communication throughout planned refurbishment and retrofit works.You will be responsible for supporting resident engagement, arranging access appointments, resolving queries, and helping ensure works are delivered smoothly and on schedule.Key ResponsibilitiesProactively follow up on no-access properties to arrange survey appointmentsBuild positive relationships with residents and local communitiesCommunicate clearly with customers regarding planned worksAct as the main point of contact for ..... full job details .....