https://jobs.co.uk/job/customer-liaison-officer-daniel-owen-ltd--35a8700b-25a3-4255-ac14-24b1e31a124c RSS feed for Customer Liaison Officer at Daniel Owen Ltd. en-gb Mon, 25 May 2026 02:23:21 GMT https://jobs.co.uk/job/customer-liaison-officer-daniel-owen-ltd--35a8700b-25a3-4255-ac14-24b1e31a124c https://jobs.co.uk/job/customer-liaison-officer-daniel-owen-ltd--35a8700b-25a3-4255-ac14-24b1e31a124c Tue, 28 Apr 2026 23:00:00 GMT Location: Manchester | Salary: £29000 - £32000/annum | Type: Temporary | Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) -29,000 - -31,000 | Monday-Friday | 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We''re recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You''ll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities * Liaise with residents, Scheme Managers and the client to keep everyone informed * Support the delivery of social value / community engagement events * Collate customer satisfaction surveys and feedback * Monitor, log and help resolve resident complaints in a professional manner * Work closely with the Site/Project Manager to maintain a strong communication bridge * Support conflict resolution and de-escalate concerns on site where neede... Temporary